However, there is no evidence that there would usually be an option to refund a pre-order in this manner. The theory in BatofSpace’s post is that EA have taken away the button, forcing you to go through customer service, a process that is time-consuming and might discourage someone from going through with the refund. If you go to EA’s refund page you can see what games are available to refund, and Battlefront 2 isn’t listed there either. Now, according to EA’s refund policy, we should be able to refund Battlefront II within seven days of release if you’ve pre-ordered and haven’t yet launched the game: I bought a copy of the game to confirm this wasn’t an issue specific to Australian customers, and I encountered the same problem: However, as BatofSpace points out on Reddit, the option isn’t available on Star Wars Battlefront II orders:
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